AI Assistant for QPR ProcessAnalyzer - Revision history

TeeHiet: TK-57952

2025-06-13T10:49:37Z

TK-57952

← Older revision		Revision as of 10:49, 13 June 2025
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	== Data Sent to OpenAI==		== Data Sent to OpenAI==
	AI Assistant is based on the large language models (LLM) offered by OpenAI or Snowflake through their APIs. When the OpenAI powered AI Assistant is used, the following data is sent to the OpenAI API as a prompt to the LLM:		AI Assistant is based on the large language models (LLM) offered by OpenAI or Snowflake through their APIs.

			When the '''OpenAI''' powered AI Assistant is used, the following data is sent to the OpenAI API as a prompt to the LLM:
	* Model and project name		* Model and project name
	* Case and event attribute names		* Case and event attribute names
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	* More information about privacy for OpenAI services: https://openai.com/enterprise-privacy/.		* More information about privacy for OpenAI services: https://openai.com/enterprise-privacy/.

	When the Snowflake Cortex powered AI Assistant is used, your data stays inside Snowflake and no data is sent to OpenAI.		When the '''Snowflake Cortex''' powered AI Assistant is used, your data stays inside Snowflake and no data is sent to OpenAI.

TeeHiet: TK-57952

2025-06-13T10:48:17Z

TK-57952

← Older revision		Revision as of 10:48, 13 June 2025
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	== Data Sent to OpenAI==		== Data Sent to OpenAI==
	AI Assistant is based on the large language models (LLM) offered by OpenAI through their ~~API~~. When the AI Assistant is used, the following data is sent to the OpenAI API as a prompt to the LLM:		AI Assistant is based on the large language models (LLM) offered by OpenAI or Snowflake through their APIs. When the OpenAI powered AI Assistant is used, the following data is sent to the OpenAI API as a prompt to the LLM:
	* Model and project name		* Model and project name
	* Case and event attribute names		* Case and event attribute names
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	* In OpenAI services, all data is encryption at rest (AES-256) and in transit (TLS 1.2+).		* In OpenAI services, all data is encryption at rest (AES-256) and in transit (TLS 1.2+).
	* More information about privacy for OpenAI services: https://openai.com/enterprise-privacy/.		* More information about privacy for OpenAI services: https://openai.com/enterprise-privacy/.

			When the Snowflake Cortex powered AI Assistant is used, your data stays inside Snowflake and no data is sent to OpenAI.

TeeHiet: TK-57952

2025-06-13T10:45:19Z

TK-57952

← Older revision		Revision as of 10:45, 13 June 2025
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	== Using AI Assistant ==		== Using AI Assistant ==
	The chat pane is used to interact with the AI Assistant which is available for all users in dashboards. In case OpenAI has been configured to be used and the currently selected model is a Snowflake model, you can choose whether to use OpenAI or Snowflake Cortex to power the AI Assistant. If you wish to change the selection, hover over the AI Assistant pane's title and click the "Reset discussion" icon. This will also remove your discussion history.		The chat pane is used to interact with the AI Assistant which is available for all users in dashboards. In case OpenAI has been configured to be used and the currently selected model is a Snowflake model, you can choose whether to use OpenAI or Snowflake Cortex to power the AI Assistant. If you wish to change the selection later, hover over the AI Assistant pane's title and click the "Reset discussion" icon. This will also remove your discussion history.

	Discussions are stored permanently, so the chat history in a dashboard is accessible to the user even after the user logs out and logs back in. There is a separate discussion in each dashboard. Discussions are also user specific, so users cannot see each other's discussions. If you wish to remove your discussion history, hover over the AI Assistant pane's title and click the "Reset discussion" icon.		Discussions are stored permanently, so the chat history in a dashboard is accessible to the user even after the user logs out and logs back in. There is a separate discussion in each dashboard. Discussions are also user specific, so users cannot see each other's discussions. If you wish to remove your discussion history, hover over the AI Assistant pane's title and click the "Reset discussion" icon.

TeeHiet: TK-57952

2025-06-13T10:44:45Z

TK-57952

← Older revision		Revision as of 10:44, 13 June 2025
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	AI Assistant is generative AI based chat dialog where users can use QPR ProcessAnalyzer by interacting with natural language. AI Assistant can for example explain charts and analyses, and create filters based on user description. AI Assistant can also answer question about the analyzed model, when training material is provided beforehand.		AI Assistant is generative AI based chat dialog where users can use QPR ProcessAnalyzer by interacting with natural language. AI Assistant can for example explain charts and analyses, and create filters based on user description. AI Assistant can also answer question about the analyzed model, when training material is provided beforehand. The AI Assistant is able to utilize OpenAI or, with Snowflake models, Snowflake Cortex.

	== Take AI Assistant into Use ==		== Take AI Assistant into Use ==
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	== Using AI Assistant ==		== Using AI Assistant ==
	The chat pane is used to interact with the AI Assistant which is available for all users in dashboards. Discussions are stored permanently, so the chat history in a dashboard is accessible to the user even after the user logs out and logs back in. There is a separate discussion in each dashboard. Discussions are also user specific, so users cannot see each other's discussions.		The chat pane is used to interact with the AI Assistant which is available for all users in dashboards. In case OpenAI has been configured to be used and the currently selected model is a Snowflake model, you can choose whether to use OpenAI or Snowflake Cortex to power the AI Assistant. If you wish to change the selection, hover over the AI Assistant pane's title and click the "Reset discussion" icon. This will also remove your discussion history.

			Discussions are stored permanently, so the chat history in a dashboard is accessible to the user even after the user logs out and logs back in. There is a separate discussion in each dashboard. Discussions are also user specific, so users cannot see each other's discussions. If you wish to remove your discussion history, hover over the AI Assistant pane's title and click the "Reset discussion" icon.

	When a dashboard is removed, the related AI Assistant chat discussion is also removed. Permissions for the AI Assistant chat discussions are identical to those for the related dashboard, meaning if dashboard access is revoked, access to the chat discussion is also revoked.		When a dashboard is removed, the related AI Assistant chat discussion is also removed. Permissions for the AI Assistant chat discussions are identical to those for the related dashboard, meaning if dashboard access is revoked, access to the chat discussion is also revoked.

TeeHiet: TK-57952

2025-06-13T10:34:32Z

TK-57952

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	You can also fine-tune the LLM, so that it better suits to your use. For example, the LLM can be fine-tuned with background information regarding the analyzed process and the broader business environment. More information about fine-tuning OpenAI large language models, please contact QPR or check out the OpenAI technical instructions: https://platform.openai.com/docs/guides/fine-tuning.		You can also fine-tune the LLM, so that it better suits to your use. For example, the LLM can be fine-tuned with background information regarding the analyzed process and the broader business environment. More information about fine-tuning OpenAI large language models, please contact QPR or check out the OpenAI technical instructions: https://platform.openai.com/docs/guides/fine-tuning.

			When using Snowflake models, no configuration is needed to take the AI Assistant into use, as the Snowflake Cortex is used to power the AI Assistant.

	==AI Assistant Functionality==		==AI Assistant Functionality==

Ollvihe: /* Available AI Functionality */

2025-05-13T13:34:37Z

Available AI Functionality

← Older revision		Revision as of 13:34, 13 May 2025
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	You can also fine-tune the LLM, so that it better suits to your use. For example, the LLM can be fine-tuned with background information regarding the analyzed process and the broader business environment. More information about fine-tuning OpenAI large language models, please contact QPR or check out the OpenAI technical instructions: https://platform.openai.com/docs/guides/fine-tuning.		You can also fine-tune the LLM, so that it better suits to your use. For example, the LLM can be fine-tuned with background information regarding the analyzed process and the broader business environment. More information about fine-tuning OpenAI large language models, please contact QPR or check out the OpenAI technical instructions: https://platform.openai.com/docs/guides/fine-tuning.

	==~~Available~~ AI Functionality==		==AI Assistant Functionality==
	The AI Assistant provides the following kind of assistance to users:		The AI Assistant provides the following kind of assistance to users:
	* AI Assistant can answer questions about the analyzed process. The answer are based on the information used to train the LLM. To train the LLM, you can provide information in the model's description field. Alternatively, for larger data sets, fine-tuning can be used (more above).		* AI Assistant can answer questions about the analyzed process. The answer are based on the information used to train the LLM. To train the LLM, you can provide information in the model's description field. Alternatively, for larger data sets, fine-tuning can be used (more above).

Ollvihe: /* Take AI Assistant into Use */

2025-05-13T13:22:17Z

Take AI Assistant into Use

← Older revision		Revision as of 13:22, 13 May 2025
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	To enable the AI Assistant for an on-premise system, the system administrator need to configure following:		To enable the AI Assistant for an on-premise system, the system administrator need to configure following:
	# Create an OpenAI account in https://openai.com, and create an OpenAI API key. Note that the OpenAI API is a paid service and a credit card is needed for payments.		# Create an OpenAI account in https://openai.com, and create an OpenAI API key. Note that the OpenAI API is a paid service and a credit card is needed for payments.
	# In the PA_CONFIGURATION table in QPR ProcessAnalyzer database, define your OpenAI API key in the [[PA_Configuration_database_table#OpenAIAPIKey\|OpenAIAPIKey]] field.		# In the PA_CONFIGURATION table in QPR ProcessAnalyzer database, define your OpenAI API key in the [[PA_Configuration_database_table#OpenAIAPIKey\|OpenAIAPIKey]] field. Restarting QPR ProcessAnalyzer IIS application pool is needed.
	# Optionally, define which LLM to use in the [[PA_Configuration_database_table#OpenAIDefaultModelName\|OpenAIDefaultModelName]] field.		# Optionally, define which LLM to use in the [[PA_Configuration_database_table#OpenAIDefaultModelName\|OpenAIDefaultModelName]] field.

Ollvihe: /* Take AI Assistant into Use */

2025-05-13T13:21:45Z

Take AI Assistant into Use

← Older revision		Revision as of 13:21, 13 May 2025
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	In QPR Cloud, the AI Assistant is disabled by default. To take the AI Assistant into use, please send a request to customercare@qpr.com and the AI Assistant will be enabled for your environment.		In QPR Cloud, the AI Assistant is disabled by default. To take the AI Assistant into use, please send a request to customercare@qpr.com and the AI Assistant will be enabled for your environment.

	To enable the AI Assistant for ~~customers using~~ an on-premise system, the system administrator need to configure following:		To enable the AI Assistant for an on-premise system, the system administrator need to configure following:
	# Create an OpenAI account in https://openai.com, and create an OpenAI API key. Note that the OpenAI API is a paid service and a credit card is needed for payments.		# Create an OpenAI account in https://openai.com, and create an OpenAI API key. Note that the OpenAI API is a paid service and a credit card is needed for payments.
	# In the PA_CONFIGURATION table in QPR ProcessAnalyzer database, define your OpenAI API key in the [[PA_Configuration_database_table#OpenAIAPIKey\|OpenAIAPIKey]] field.		# In the PA_CONFIGURATION table in QPR ProcessAnalyzer database, define your OpenAI API key in the [[PA_Configuration_database_table#OpenAIAPIKey\|OpenAIAPIKey]] field.
	# Optionally, define which ~~large language model~~ to use in the [[PA_Configuration_database_table#OpenAIDefaultModelName\|OpenAIDefaultModelName]] field.		# Optionally, define which LLM to use in the [[PA_Configuration_database_table#OpenAIDefaultModelName\|OpenAIDefaultModelName]] field.

	You can also fine-tune the ~~large language model~~, so that it better suits to your use. For example, the ~~large language modelcan~~ be fine-tuned with background information regarding the analyzed process and the broader business environment. More information about fine-tuning OpenAI large language models, please contact QPR or check out the OpenAI technical instructions: https://platform.openai.com/docs/guides/fine-tuning.		You can also fine-tune the LLM, so that it better suits to your use. For example, the LLM can be fine-tuned with background information regarding the analyzed process and the broader business environment. More information about fine-tuning OpenAI large language models, please contact QPR or check out the OpenAI technical instructions: https://platform.openai.com/docs/guides/fine-tuning.

	==Available AI Functionality==		==Available AI Functionality==

TeeHiet: Typo fix

2025-02-04T10:20:57Z

Typo fix

← Older revision		Revision as of 10:20, 4 February 2025
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	== Take AI Assistant into Use ==		== Take AI Assistant into Use ==
	In QPR Cloud, the AI Assistant is disabled by default. To take the AI Assistant into use, please ~~sent~~ a request to customercare@qpr.com and the AI Assistant will be enabled for your environment.		In QPR Cloud, the AI Assistant is disabled by default. To take the AI Assistant into use, please send a request to customercare@qpr.com and the AI Assistant will be enabled for your environment.

	To enable the AI Assistant for customers using an on-premise system, the system administrator need to configure following:		To enable the AI Assistant for customers using an on-premise system, the system administrator need to configure following:

Ollvihe: /* Data Sent to OpenAI */

2025-01-16T23:09:29Z

Data Sent to OpenAI

← Older revision		Revision as of 23:09, 16 January 2025
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	Additionally, when user asks to explain a chart, the following information is sent:		Additionally, when user asks to explain a chart, the following information is sent:
	* Chart settings (shown in chart settings [[QPR_ProcessAnalyzer_Chart#Advanced_Settings\|Advanced tab]])		* Chart settings (shown in chart settings [[QPR_ProcessAnalyzer_Chart#Advanced_Settings\|Advanced tab]])
			* Chart description text
	* Data the chart is visualizing		* Data the chart is visualizing