Introduction to Process Mining - Revision history

Ollvihe: Ollvihe moved page Introduction to QPR ProcessAnalyzer to Introduction to Process Mining without leaving a redirect

2023-09-01T21:51:26Z

Ollvihe moved page Introduction to QPR ProcessAnalyzer to Introduction to Process Mining without leaving a redirect

← Older revision	Revision as of 21:51, 1 September 2023
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Ollvihe: /* QPR ProcessAnalyzer Capabilities */

2023-09-01T21:51:07Z

QPR ProcessAnalyzer Capabilities

← Older revision		Revision as of 21:51, 1 September 2023
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	*Speed up decision making with automated process discovery. Quick time to issue discovery and resolution		*Speed up decision making with automated process discovery. Quick time to issue discovery and resolution

	== QPR ProcessAnalyzer Capabilities ==		== QPR ProcessAnalyzer Core Capabilities ==
	QPR ProcessAnalyzer capabilities have been designed to deliver extensive process analysis and provide answers to questions such as what is the real process, what are the root causes for process bottlenecks and what are the effects of these bottlenecks? Processes have several different stages and therefore we have separated our analysis functions so that users can easily have different viewpoints to the analysis. We give an x-ray view to the process and enable the user to ask questions and get the answers from QPR ProcessAnalyzer.<br/>		QPR ProcessAnalyzer capabilities have been designed to deliver extensive process analysis and provide answers to questions such as what is the real process, what are the root causes for process bottlenecks and what are the effects of these bottlenecks? Processes have several different stages and therefore we have separated our analysis functions so that users can easily have different viewpoints to the analysis. We give an x-ray view to the process and enable the user to ask questions and get the answers from QPR ProcessAnalyzer.<br/>

Ollvihe: /* Effective Collaboration */

2021-12-12T20:40:33Z

Effective Collaboration

← Older revision		Revision as of 20:40, 12 December 2021
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	=== Effective Collaboration ===		=== Effective Collaboration ===
	As a reference point for process insight, the analysis is easily accessible and shared with the organization from QPR ProcessAnalyzer. This helps ~~Process Owners~~ and ~~Analysts~~ and business users communicating the process status and analysis results to the stakeholders as the product and models can be accessed directly from the ~~Web Client, anywhere, any time~~.		As a reference point for process insight, the analysis is easily accessible and shared with the organization from QPR ProcessAnalyzer. This helps process owners and analysts and business users communicating the process status and analysis results to the stakeholders as the product and models can be accessed directly from the QPR ProcessAnalyzer. QPR ProcessAnalyzer enables organizations and users to:

	QPR ProcessAnalyzer enables organizations and users to:
	*Find and solve issues with certain processes and discover process improvement opportunities		*Find and solve issues with certain processes and discover process improvement opportunities
	*Verify if the real processes comply with the planned processes		*Verify if the real processes comply with the planned processes

Ollvihe: /* QPR ProcessAnalyzer Capabilities */

2021-12-11T19:24:06Z

QPR ProcessAnalyzer Capabilities

← Older revision		Revision as of 19:24, 11 December 2021
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	Analyses enable the following:		Analyses enable the following:
	* [[~~Flowchart_Analysis~~\|Flowchart Analysis]] to analyze the process flow and the different steps in the process to identify possible issues in graphical format		* [[Process Flowchart\|Flowchart Analysis]] to analyze the process flow and the different steps in the process to identify possible issues in graphical format
	* [[Root Causes]] analysis to discover which attributes influence the process variations		* [[Root Causes]] analysis to discover which attributes influence the process variations

Ollvihe: /* QPR ProcessAnalyzer Capabilities */

2021-06-10T15:32:48Z

QPR ProcessAnalyzer Capabilities

← Older revision		Revision as of 15:32, 10 June 2021
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	* [[Root Causes]] analysis to discover which attributes influence the process variations		* [[Root Causes]] analysis to discover which attributes influence the process variations

	The pre-defined analyses themselves give a ~~'''~~clear visualization of the data~~'''~~ based on their specialized angles. However, when used as a means to perform more specific analysis, they provide effective steps to detailed discovery.		The pre-defined analyses themselves give a clear visualization of the data based on their specialized angles. However, when used as a means to perform more specific analysis, they provide effective steps to detailed discovery. Since QPR ProcessAnalyzer takes the data as a starting point to process discovery, the extensiveness of the analysis is dependent on the data that is collected. The more the data, the more detailed the analysis.

	Since QPR ProcessAnalyzer takes the data as a starting point to process discovery, the extensiveness of the analysis is dependent on the data that is collected. The more the data, the more detailed the analysis.

	Filtering capability applies to all views since it allows including or excluding certain events, and filtering to specific events or flows. Users are able to keep track of their include/exclude actions with the View Filters function. It is also possible to create new filters/views with set operations including Union, Intersection and Negate. This will allow extensive analysis where different models are used for cross-analysis. Change tab provides an easy way to move from one model to another or go back to the starting point.		Filtering capability applies to all views since it allows including or excluding certain events, and filtering to specific events or flows. Users are able to keep track of their include/exclude actions with the View Filters function. It is also possible to create new filters/views with set operations including Union, Intersection and Negate. This will allow extensive analysis where different models are used for cross-analysis. Change tab provides an easy way to move from one model to another or go back to the starting point.

	~~Within the analysis views, the items that are looked at are:~~
	*'''Cases''': Individual events form a case. There can be several events logged in a system that are included to one case.
	*'''Events''': Consists of an Event Type and the transition to another Event Type. Therefore includes a time component.
	*'''Event Types''': The individual activities or organizations that are named in the process flow chart.

	~~=== Focus on the Process Data ===~~
	~~Usually the examined process is defined which consists of cases that are formed by event and event types incurring within a process.<br/>~~

	In QPR ProcessAnalyzer, Cases are sequences of Events. The Events have types (Event Types) which give a label to the activity in a process. Each event occurs at some specific time, thus, a time stamp is required (resolution may be from a fraction of seconds to days). In QPR ProcessAnalyzer, a Variation consists of Cases that contain same number and type of events in the very same order – the only difference between the cases within a Variation are the time stamps. The start and end times and the time lags between events may differ.<br/>

	While Cases and Events render the process “skeleton” (what and when), the Attributes tell some further information on process (by whom, how much, what type,..). Case Attributes and Event Attributes being additional information, they are not necessary for rendering a process (Flowchart or Path) but a successful analysis requires their usage. Case attributes give information on a Case, while event attributes apply only for a specific event. There are no set limits for the number of case or event attributes.

	[[Category: QPR ProcessAnalyzer]]		[[Category: QPR ProcessAnalyzer]]

Ollvihe: /* QPR ProcessAnalyzer Overview */

2021-06-10T15:31:06Z

QPR ProcessAnalyzer Overview

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	== QPR ProcessAnalyzer Overview ==		== QPR ProcessAnalyzer Overview ==
			=== Purpose of Process Mining ===
			Process mining is designed to discover, monitor and improve real processes (i.e. not assumed processes) by extracting knowledge from events available in today’s information systems. Process mining includes the following main usecases:
			* Automated process discovery (i.e., extracting process models from an event log)
			* Conformance checking (i.e., monitoring deviations by comparing model and log)
			* Social network/organizational mining
			* Automated construction of simulation models
			* Case prediction
			* History-based recommendations
			* Model extension
			* Model repair

	=== Any Data and Process ===		=== Any Data and Process ===
	QPR ProcessAnalyzer is designed to speed up the work of discovering and managing processes for Process Analysts and Owners, Business Developers, Managers, Directors in process heavy industries as well as System and Solution Owners and IT Directors in IT Departments. QPR ProcessAnalyzer enables to see the ‘as-is’ process flowchart from existing data, which in most cases requires '''Time stamp, Event ID and Attribute data'''. Users are able to drill-down to details to make often surprising findings for process optimization. QPR ProcessAnalyzer can be used to analyse e.g. '''Sales, Order-to-Cash, Repairs, Call centers and Service processes'''.		QPR ProcessAnalyzer is designed to speed up the work of discovering and managing processes for Process Analysts and Owners, Business Developers, Managers, Directors in process heavy industries as well as System and Solution Owners and IT Directors in IT Departments. QPR ProcessAnalyzer enables to see the ‘as-is’ process flowchart from existing data, which in most cases requires '''Time stamp, Event ID and Attribute data'''. Users are able to drill-down to details to make often surprising findings for process optimization. QPR ProcessAnalyzer can be used to analyse e.g. '''Sales, Order-to-Cash, Repairs, Call centers and Service processes'''.
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	As a reference point for process insight, the analysis is easily accessible and shared with the organization from QPR ProcessAnalyzer. This helps Process Owners and Analysts and business users communicating the process status and analysis results to the stakeholders as the product and models can be accessed directly from the Web Client, anywhere, any time.		As a reference point for process insight, the analysis is easily accessible and shared with the organization from QPR ProcessAnalyzer. This helps Process Owners and Analysts and business users communicating the process status and analysis results to the stakeholders as the product and models can be accessed directly from the Web Client, anywhere, any time.

	~~'''~~QPR ProcessAnalyzer enables organizations and users to:~~'''~~		QPR ProcessAnalyzer enables organizations and users to:
	*Find and solve issues with certain processes and discover process improvement opportunities		*Find and solve issues with certain processes and discover process improvement opportunities
	*Verify if the real processes comply with the planned processes		*Verify if the real processes comply with the planned processes
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	*Keep company systems up-to-date with effective follow-up of upgrade and development projects		*Keep company systems up-to-date with effective follow-up of upgrade and development projects

	~~'''~~Companies deploying QPR ProcessAnalyzer will:~~'''~~		Companies deploying QPR ProcessAnalyzer will:
	*~~'''~~Improve operational efficiency~~'''~~ by discovering and removing of process bottlenecks		*Improve operational efficiency by discovering and removing of process bottlenecks
	*~~'''~~Cut costs~~'''~~ through optimized process performance and by conducting process follow-ups as an ongoing activity		*Cut costs through optimized process performance and by conducting process follow-ups as an ongoing activity
	*~~'''~~Speed up decision making~~'''~~ with automated process discovery. Quick time to issue discovery and resolution		*Speed up decision making with automated process discovery. Quick time to issue discovery and resolution

	== QPR ProcessAnalyzer Capabilities ==		== QPR ProcessAnalyzer Capabilities ==

Ollvihe: /* QPR ProcessAnalyzer Capabilities */

2021-06-10T15:27:29Z

QPR ProcessAnalyzer Capabilities

← Older revision		Revision as of 15:27, 10 June 2021
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	* [[Flowchart_Analysis\|Flowchart Analysis]] to analyze the process flow and the different steps in the process to identify possible issues in graphical format		* [[Flowchart_Analysis\|Flowchart Analysis]] to analyze the process flow and the different steps in the process to identify possible issues in graphical format
	* [[Root Causes]] analysis to discover which attributes influence the process variations		* [[Root Causes]] analysis to discover which attributes influence the process variations

	~~To really drill-down to data and make further investigations in a tabular format, QPR ProcessAnalyzer has the following functions:~~
	* [[Case_Analysis\|Case Analysis]], [[Variation_Analysis\|Variation Analysis]], [[Event_Analysis\|Event Analysis]] and [[Event_Type_Analysis\|Event Type Analysis]].

	The pre-defined analyses themselves give a '''clear visualization of the data''' based on their specialized angles. However, when used as a means to perform more specific analysis, they provide effective steps to detailed discovery.		The pre-defined analyses themselves give a '''clear visualization of the data''' based on their specialized angles. However, when used as a means to perform more specific analysis, they provide effective steps to detailed discovery.

Ollvihe: /* QPR ProcessAnalyzer Capabilities */

2020-08-31T21:00:24Z

QPR ProcessAnalyzer Capabilities

← Older revision		Revision as of 21:00, 31 August 2020
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	Analyses enable the following:		Analyses enable the following:
	* [[Flowchart_Analysis\|Flowchart Analysis]] to analyze the process flow and the different steps in the process to identify possible issues in graphical format		* [[Flowchart_Analysis\|Flowchart Analysis]] to analyze the process flow and the different steps in the process to identify possible issues in graphical format
	* [[Duration Analysis\|Duration Analysis]] to identify highest time lags per case for further investigation and actions
	* [[Profiling_Case_Analysis\|Profiling Analysis]] to find out which attributes are behind cases or events
	* [[Root Causes]] analysis to discover which attributes influence the process variations		* [[Root Causes]] analysis to discover which attributes influence the process variations

Ollvihe: /* Focus on the Process Data */

2020-05-11T13:01:29Z

Focus on the Process Data

← Older revision		Revision as of 13:01, 11 May 2020
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	While Cases and Events render the process “skeleton” (what and when), the Attributes tell some further information on process (by whom, how much, what type,..). Case Attributes and Event Attributes being additional information, they are not necessary for rendering a process (Flowchart or Path) but a successful analysis requires their usage. Case attributes give information on a Case, while event attributes apply only for a specific event. There are no set limits for the number of case or event attributes.		While Cases and Events render the process “skeleton” (what and when), the Attributes tell some further information on process (by whom, how much, what type,..). Case Attributes and Event Attributes being additional information, they are not necessary for rendering a process (Flowchart or Path) but a successful analysis requires their usage. Case attributes give information on a Case, while event attributes apply only for a specific event. There are no set limits for the number of case or event attributes.

	[[Category: QPR ~~ProcessAnalyzer2~~]]		[[Category: QPR ProcessAnalyzer]]

Ollvihe at 13:01, 11 May 2020

2020-05-11T13:01:10Z

← Older revision		Revision as of 13:01, 11 May 2020
Line 63:		Line 63:
	While Cases and Events render the process “skeleton” (what and when), the Attributes tell some further information on process (by whom, how much, what type,..). Case Attributes and Event Attributes being additional information, they are not necessary for rendering a process (Flowchart or Path) but a successful analysis requires their usage. Case attributes give information on a Case, while event attributes apply only for a specific event. There are no set limits for the number of case or event attributes.		While Cases and Events render the process “skeleton” (what and when), the Attributes tell some further information on process (by whom, how much, what type,..). Case Attributes and Event Attributes being additional information, they are not necessary for rendering a process (Flowchart or Path) but a successful analysis requires their usage. Case attributes give information on a Case, while event attributes apply only for a specific event. There are no set limits for the number of case or event attributes.

	[[Category: QPR ~~ProcessAnalyzer~~]]		[[Category: QPR ProcessAnalyzer2]]