Difference between revisions of "QPR Suite Wiki"

Latest revision as of 11:33, 28 December 2022

QPR Suite

Operational Excellence aims - as the name indicates – at developing and reinforcing management systems and processes of an organization to improve performance and as a result, create value to stakeholders. We at QPR have the tools, methods and capabilities to help your organization achieve operational excellence.

Download the new QPR Suite 2023.1 release

QPR Suite 2023.1 Product Pages

QPR Products Downloads

QPR Products Downloads

Known issues

September 16th 2022 All currently supported versions of QPR Metrics fail to start in the preview release of Windows 11 version 22H2, giving an error message "Arithmetic result exceeded 32 bits". Taking into account the possibility that the issue will not immediately be fixed in the generally available version of Windows 11, we are planning to provide a hotfix of Metrics client, which works around the issue. The hotfix is planned for QPR Metrics versions 2019.1 and 2022.1. The estimated availability of the hotfix is by the end of September 2022. The issue seems to be related to .NET framework version 4.8.1, so other versions of Windows may also be affected if that version of .NET framework is installed.

Update October 4th 2022 There are now hotfixes available for QPR Suite 2019.1.1 and QPR Suite 2022.1.0, which restore the full functionality of QPR Metrics. The hotfix packages can be downloaded from following locations (the first one for QPR Suite 2019.1.1 and the second one for QPR Suite 2022.1.0):

https://files.qpr.com/releases/QPR_2019_1_1_9009_TK_40160.zip

https://files.qpr.com/releases/QPR_2022_1_0_1357_TK_40160.zip

Installation of the hotfix is done by copying files on top of an existing installation. The packages contain a readme.txt file with instructions.

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-=== Download the new QPR Suite 2022.1 release ===
+=== Download the new QPR Suite 2023.1 release ===
-* [[QPR Suite 2022.1#Downloads|QPR Suite 2022.1 Product Pages]]
+* [[QPR Suite 2023.1#Downloads|QPR Suite 2023.1 Product Pages]]
 === QPR Products Downloads ===
@@ Line 14: / Line 14: @@
 === Known issues ===
-'''September 16th 2022''' All currently supported versions of QPR Metrics fail to start in the preview release of Windows 11 version 22H2. This version of Windows is expected to be generally available September 20th 2022. Taking into account the possibility that the issue will not immediately be fixed in the generally available version of Windows 11, we are planning to provide a hotfix of Metrics client, which works around the issue. The hotfix is planned for QPR Metrics versions 2019.1 and 2022.1. The estimated availability of the hotfix is by the end of September 2022. The issue seems to be related to .NET framework version 4.8.1, so other versions of Windows may also be affected if that version of .NET framework is installed. By blocking the .NET 4.81 update users can prevent the problem before the hotfix client is installed.
+'''September 16th 2022''' All currently supported versions of QPR Metrics fail to start in the preview release of Windows 11 version 22H2, giving an error message "'''Arithmetic result exceeded 32 bits'''". Taking into account the possibility that the issue will not immediately be fixed in the generally available version of Windows 11, we are planning to provide a hotfix of Metrics client, which works around the issue. The hotfix is planned for QPR Metrics versions 2019.1 and 2022.1. The estimated availability of the hotfix is by the end of September 2022. The issue seems to be related to .NET framework version 4.8.1, so other versions of Windows may also be affected if that version of .NET framework is installed.
-'''Update September 21st 2022''' The issue of QPR Metrics failing to start still occurs with the Windows 11 version 22H2 that is now being made generally available. There are now hotfixes available for QPR Suite 2019.1.1 and QPR Suite 2022.1.0, which enable the QPR Metrics application to start by disabling the graphical gauge indicator component, which triggers the original issue. An empty area will be shown in the place of the gauge indicator in all the graphical views in QPR Metrics application. QPR Portal will not be affected and will still show the gauge indicator normally.
+'''Update October 4th 2022''' There are now hotfixes available for QPR Suite 2019.1.1 and QPR Suite 2022.1.0, which restore the full functionality of QPR Metrics. The hotfix packages can be downloaded from following locations (the first one for QPR Suite 2019.1.1 and the second one for QPR Suite 2022.1.0):
-The hotfix packages can be downloaded from following locations (the first one for QPR Suite 2019.1.1 and the second one for QPR Suite 2022.1.0):
-https://files.qpr.com/releases/QPR_2019_1_0_9008_TK-40008.zip
+https://files.qpr.com/releases/QPR_2019_1_1_9009_TK_40160.zip
-https://files.qpr.com/releases/QPR_2022_1_0_1349_TK-40008.zip
+https://files.qpr.com/releases/QPR_2022_1_0_1357_TK_40160.zip
 Installation of the hotfix is done by copying files on top of an existing installation. The packages contain a readme.txt file with instructions.
-A further hotfix is currently being prepared with the aim of restoring full functionality of QPR Metrics, including the gauge indicator. Currently the estimated release date for this further hotfix is within a month from now.
 [[Category: QPR Suite]]