Memory Management Settings

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Memory management settings determine, how long models and calculation results are kept in the memory, balancing between the performance and memory consumption. The longer the items are in the memory, the more memory is reserved, but on the other hand users perceive better performance as models and calculation results are more often available in the memory cache (i.e., higher hit rate). Models loaded into memory reserve the space they need and they are not dropped there automatically. The rest of the space is available for other cached objects, which may be dropped if memory is becoming full.

There are memory settings that can be defined for the system level in the web.config file and for each model separately.

Drop Unused Filters After setting

For models, there is the Drop Unused Filters After setting available in the Model properties dialog. The setting determines the duration after which the unused filters in the model are dropped from the memory. The Drop Unused Filters After setting is defined in format HH:mm:ss or d.HH:mm:ss, for example 01:00:00 (one hour), 00:30:00 (30 minutes) or 1.00:00:00 (24 hours). If this setting is not defined, the server level default setting is used. When any calculation is performed using a filter, the filter's last used time is updated.

Best practices for memory management

Follow these best practices for the QPR ProcessAnalyzer server memory configuration:

  • Disable extending memory into disk (the page file), because it will slow down the system remarkably. Instead, make sure that there is enough memory in the system for workloads for QPR ProcessAnalyzer. (more information: https://docs.microsoft.com/en-us/windows/client-management/introduction-page-file)
  • Monitor the memory usage. If there is a high memory usage (>90%), observe the system performance. In case the performance has deteriorated, the caching memory settings can be adjusted. By default, QPR ProcessAnalyzer will determine automatically, how much to use memory for caching. In case of high memory consumption, the amount of memory user for caching can be decreased. For example, 70% might be a suitable value to try out.
  • Make sure that there are no more models loaded into memory than there is available space. The more there is simultaneous usage, the caching also requires more memory.

Memory Stored Objects

There are following types of objects managed in the QPR ProcessAnalyzer server memory:

Stored object Contents Unused objects dropped after Time to recreate after dropping Memory consumption
Models (model eventlogs) Models contain the eventlog data (events, cases), and objects calculated from the (e.g., event types, variations and flows). Models are never dropped automatically from the memory, even when there is a memory shortage in the server. To drop a model from memory, you need to drop the model in the Workspace. Note that if the server has been restarted, only models that have the automatic loading set are loaded into memory models directly after the restart. Slow

Models are loaded from the database requiring to transfer considerable amount of data, which takes much more time than e.g. calculating filters and analyses.

High
Filters (filter eventlogs) Filters contain all filtered data in model, which includes similar structures than the models. Primarily defined by the Drop Unused Filters After setting in the Model settings dialog. If this not set for a model, the server level setting in the web.config file is used. If the server setting is not defined, a default value of 1 hour is used.

When the is a memory shortage in the server, they may be dropped from the memory earlier to free memory.

Fast

Filters are calculated from the model data that already exists in the memory. Practically, filters are subsets of models.

Medium
Calculation results Results of the calculations made in dashboards. Unused calculation results are kept 30 minutes in the memory. When the is a memory shortage in the server, they may be dropped from the memory earlier to free memory. Fast

Analysis results are calculated from filters, which already exist in memory.

Low
Datatables Contents of datatables. There is a fixed duration of 1 hour. When the is a memory shortage in the server, they may be dropped from the memory earlier to free memory. Between slow and fast, depending on how much there is data in the datatable. Between high and low, depending on how much there is data in the datatable.

If the QPR ProcessAnalyzer server doesn't have enough memory to store more objects, already stored filters, calculation results and datatables are dropped from the memory starting from the one having the longest time since the last usage. Thus, when there is a memory shortage, objects may be dropped earlier than their settings define. Filters, calculation results and datatables are dropped during the memory shortage, but model are never dropped automatically. This is because recalculating filters and calculation results is usually faster than loading models from the database. That is why, when trying to load more models than there is available memory in the server, an out of memory error situation may occur.