Updating QPR ProcessAnalyzer Server

Follow these instructions to update QPR ProcessAnalyzer to the latest version:

1. Pre-Update Steps:
   • Read the release notes between the original and new releases to identify any special considerations.
2. Download and Prepare:
   • Download the QPR ProcessAnalyzer Server package from the downloads page.
   • Extract the package into a temporary folder (e.g., C:\temp\QPR_ProcessAnalyzer_<build number>).
3. Backup and Stop Services:
   • In the Internet Information Services (IIS) Manager, stop the application pool used by QPR ProcessAnalyzer Server.
   • Backup QPR ProcessAnalyzer Server root folder (by default C:\inetpub\QPRPA).
4. Replace Files:
   • Remove all files in the QPR ProcessAnalyzer Server root folder (by default C:\inetpub\QPRPA).
   • Copy all files from the Service folder of the extracted package into the QPR ProcessAnalyzer Server root folder (by default C:\inetpub\QPRPA).
   • Restore the backed-up appsettings.json file (from C:\temp\QPR_ProcessAnalyzer_<build number>) to the ProcessAnalyzer Server root folder (by default C:\inetpub\QPRPA).
5. Restart Services:
   • Start the QPR ProcessAnalyzer Server IIS application pool.

Rollback procedure:

1. In the Internet Information Services (IIS) Manager, stop the application pool used by QPR ProcessAnalyzer Server.
2. Restore the backed-up QPR ProcessAnalyzer Server root folder to the ProcessAnalyzer Server root folder (C:\temp\QPR_ProcessAnalyzer_<build number> folder content to C:\inetpub\QPRPA folder).
3. Start the QPR ProcessAnalyzer Server IIS application pool.